SB
Shuaib B
1 reviews | Active since Feb 2024
01 Feb 2024, 19:10
Supersonic is trash
App**** in December, it's February and my wifi order is still incomplete. From *********** communications between Octotel and Supersonic, to straight up "Courier delays".
If they were the last ISP on the planet I would still suggest looking for an alternative.
Thank you to the sympathetic customer care line though, your team are the real stars. The rest are trash.
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Supersonic 's replyOfficial
01 Feb 2024, 19:21Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note we have sent you an SMS with the RAM tracking number, once the router has been shipped out for delivery you will be able to see the updates on the RAM portal an SMS will also be sent to you to alert you of the scheduled delivery
Supersonic 's reply01 Feb 2024, 19:21
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note we have sent you an SMS with the RAM tracking number, once the router has been shipped out for delivery you will be able to see the updates on the RAM portal an SMS will also be sent to you to alert you of the scheduled delivery