AM
Arista M
1 reviews | Active since Apr 2021
01 Apr 2021, 12:04
supersonic is then ****EST company to exist
If I could give minus stars I would. After multiple calls and emails and paying cancellation fees I am still struggling for supersonic to release my fibre line. I called multiple times my Fiancé called twice on my behalf but we still can't get our fibre line released. I will not recommend anyone to ever make use of Supersonic this is the worst company that I ever got to deal with in my life!!!! Every call we make we stay on the line for more than 20 minutes and still no one is able to assist the first lady we spoke to said the line will be released within the next hour 2 hours later we phoned again no help.... A day later still no progress! this is by FAR the WORST fibre company ever!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
01 Apr 2021, 13:01Good day Arista,
My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
Supersonic 's reply01 Apr 2021, 13:01
Official
Good day Arista,
My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to get this resolved.
Kindest Regards,
Joshua
AM
Arista M's updateReviewer Update
01 Apr 2021, 14:51Hi Joshua... After another 2 calls a lady said 20 minutes then the line will be released. TWO hours have passed and still no released line. After another call the agent said some will call me righ back.... This was 30 minutes and counting ago!!!! This is blerrie ridiculous!!!!
AM
Arista M's update01 Apr 2021, 14:51
Reviewer Update
Hi Joshua... After another 2 calls a lady said 20 minutes then the line will be released. TWO hours have passed and still no released line. After another call the agent said some will call me righ back.... This was 30 minutes and counting ago!!!! This is blerrie ridiculous!!!!
