JM
Juanita M
1 reviews | Active since Nov 2013
30 Jun 2022, 18:16
SuperSonic is still super ****py
It's me and Supersonic... AGAIN!!! I cannot fathom how this company is allowed to operate with such shocking service. We need to cancel our account and ensure the line is available for the new owners of our house. I've sent emails, made phone calls, begged and pleaded for confirmation that my cancellation request is being actioned. Nothing. Nada. Friendly staff who promise action every time... but nothing actually happens.
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Replies (2)
Supersonic 's replyOfficial
01 Jul 2022, 07:36Thank you for stopping by. For security checks following protocol in line with the POPI Act, kindly confirm your ID number as well as your residential address in order to be assisted further.
Supersonic 's reply01 Jul 2022, 07:36
Official
Thank you for stopping by. For security checks following protocol in line with the POPI Act, kindly confirm your ID number as well as your residential address in order to be assisted further.
JM
Juanita M's updateReviewer Update
04 Jul 2022, 13:54I've sent the details you asked for - obviously on a private reply given the personal nature of the information requested - can you please confirm that this account will be closed by the 31st of July and the line released for transfer????
JM
Juanita M's update04 Jul 2022, 13:54
Reviewer Update
I've sent the details you asked for - obviously on a private reply given the personal nature of the information requested - can you please confirm that this account will be closed by the 31st of July and the line released for transfer????