Supersonic is *****ing my money

Good day Roan, we would like to apologize for any inconvenience caused to this regard. Have you been assisted? If not, I know you have mentioned that we shouldn't ask you to send a direct message but in order to receive the necessary assistance needed to this regard, you will need to send a direct message with your details so we can look into the current matter at hand and assist as best we can in order to resolve your query. We hope to come to a satisfying conclusion to this regard. Once again, we do apologize for the inconvenience caused. Regards, The Supersonic Team