VB
Virgil B
1 reviews | Active since Jan 2018
05 Jun 2024, 10:41
Supersonic is extremely unreliable service provider
The customer services of supersonic is extremely poor. They hardly respond to customer queries on their Whatsapp channel which is the only one that they have. It is also frustrating to make payment via their payment platforms. They want to you to make a small payment first when registering a debit or credit card for payment purposes.
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Supersonic 's replyOfficial
06 Jun 2024, 10:32Good day, Virgil.
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Please be advised that we are currently experiencing a high volume of chats.
Nevertheless, you can chat with us via Facebook: https://www.facebook.com/supersonicfibre/ or Call Centre: ***.
Kindly reply privately with the account/ID number and a brief description of your query so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Please be advised that we are currently experiencing a high volume of chats.
Nevertheless, you can chat with us via Facebook: https://www.facebook.com/supersonicfibre/ or Call Centre: ***.
Kindly reply privately with the account/ID number and a brief description of your query so we can assist.
Kind regards,
AM
Supersonic 's reply06 Jun 2024, 10:32
Official
Good day, Virgil.
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Please be advised that we are currently experiencing a high volume of chats.
Nevertheless, you can chat with us via Facebook: https://www.facebook.com/supersonicfibre/ or Call Centre: ***.
Kindly reply privately with the account/ID number and a brief description of your query so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
Our sincere apologies for the frustration and inconvenience caused.
Please be advised that we are currently experiencing a high volume of chats.
Nevertheless, you can chat with us via Facebook: https://www.facebook.com/supersonicfibre/ or Call Centre: ***.
Kindly reply privately with the account/ID number and a brief description of your query so we can assist.
Kind regards,
AM