SUPERSONIC IS DISGUSTING

After Smanga Radebe from supersonic called and promised to help me with the fibre issue and the money that was debited Jan and Feb, another guy (management) Riaan called and said that he will do everything in his power to resolve this problem and give me the service that i deserve, he even gave me his personal phone number after that he also went quite, on the 12 Feb i sent Riaan a whatsapp Msg asking for an update he said i quote"Just feedback on yesterday i have sent it to management to get you installed asap I've followed up this morning as well and will keep pushing to get is sorted,then a lady by the name of shongile Maluleke called and ask for my banking details saying that they will refund the money they debited Jan and Feb so that i can be able to pay so that the fibre can be installed,i gave her my banking details and she promised to call the next day instead i got a call from a guy by the name of Phillip who also promised to give me an update because this fibre was supposed to be installed a long time ago,he also did not call.I send Smanga an email (no response) then on the 19th Feb i whatsapped Riaan again he said that he is not sure if they removed him from the feedback or email because he did not receive anything fromtheir last conversation but he will ask the team to make contact with me urgently,as i was chatting with him he told that the team is trying to call me they say they can not get through( just a lie)he then asked me to check an email or sms from shongile dated 12th Feb saying there is a link send to me to make payment.there is nothing no link no sms i asked him what is it that i must pay for because they are the one's that must pay me back my money.SUPERSONIC took advantage of me i am gat vol with them and i intend to take this matter further, my blood pressure is always high because of these ppl