NC
Nkhensani C
1 reviews | Active since Oct 2019
08 Feb 2021, 07:09
Supersonic is disgusting
Joshua from supersonic promised to send my query as a matter of urgency to the relevant department,to this day no one has contacted me and worst of all they debited R395 from my account.i m so disgusted by supersonic
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
08 Feb 2021, 10:09 Good morning Nkhensani,
My sincere apology for the delays. I will be in contact with the billing departments and revert back shortly.
Kindest Regards,
Joshua
My sincere apology for the delays. I will be in contact with the billing departments and revert back shortly.
Kindest Regards,
Joshua
Best regards,
Supersonic 's reply08 Feb 2021, 10:09
Official
Good morning Nkhensani,
My sincere apology for the delays. I will be in contact with the billing departments and revert back shortly.
Kindest Regards,
Joshua
My sincere apology for the delays. I will be in contact with the billing departments and revert back shortly.
Kindest Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
08 Feb 2021, 10:23Good morning Nkhensani,
My sincere apology for the delays. Please note the case for the refund has been opened and is active for 4days Case reference is CAS-409082-J2G7C1. Please send an email to *** as you have called and requested the cancellation but in order for the cancellation to be processed, we need to be written confirmation.
Kindest Regards,
Joshua
My sincere apology for the delays. Please note the case for the refund has been opened and is active for 4days Case reference is CAS-409082-J2G7C1. Please send an email to *** as you have called and requested the cancellation but in order for the cancellation to be processed, we need to be written confirmation.
Kindest Regards,
Joshua
Best regards,
Supersonic 's reply08 Feb 2021, 10:23
Official
Good morning Nkhensani,
My sincere apology for the delays. Please note the case for the refund has been opened and is active for 4days Case reference is CAS-409082-J2G7C1. Please send an email to *** as you have called and requested the cancellation but in order for the cancellation to be processed, we need to be written confirmation.
Kindest Regards,
Joshua
My sincere apology for the delays. Please note the case for the refund has been opened and is active for 4days Case reference is CAS-409082-J2G7C1. Please send an email to *** as you have called and requested the cancellation but in order for the cancellation to be processed, we need to be written confirmation.
Kindest Regards,
Joshua
Best regards,
NC
Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani
Nkhensani C's updateReviewer Update
10 Feb 2021, 10:25Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani
NC
Nkhensani C's update10 Feb 2021, 10:25
Reviewer Update
Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani
NC
Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani
Nkhensani C's updateReviewer Update
10 Feb 2021, 10:25Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani
NC
Nkhensani C's update10 Feb 2021, 10:25
Reviewer Update
Good Morning
Smanga Radebe from Supersonic called on the 8th he did his best to make sure that my problem is attended to, I really appreciate the effort he put in helping me ,a very professional humble guy ,then the project manager Michelle Theron calls me and ask me to email her proof of payment for the month of Jan & Feb.so that the fibre can be installed the next day( 9th Feb 2021) ,really Michelle why don't you call /email your accounts department for all the infor that you need just like Smanga did. I WANT MY FIBRE ASSEBLIEF TOG
Nkhensani