Supersonic is BAD

Supersonic is full of nonsense. I paid my fibre monthly bill 1st September, woke up with no internet, called them back and forth with no help, no one ever assisted me until the 8th when I decided to cancel and let go of my R695 because I know even if I were to complain and ask for my refund, they wouldn’t give me my money back. I am trying to get a new service provider I am told supersonic is still holding my line . I call them to find out why because it is 30days notice , they tell me it will be released 31 October! How is that even possible? What is 30 days? From 8th September!?? Why should I wait until 31st October? ! I went a month with no wifi and they have the gut to send me the bill! What is it am I supposed to pay for?!

I WANT MY LINE REMOVED FROM SUPERSONIC! I am working at home and need a new reliable service!

I spoke to their so called manager at Support by the name Themba Mongwe, who never even tried to solve my issue, would call and be put on 2 hours hold for him . I will never ever recommend Supersonic to anyone and this is not a threat. I work hard to pay R695 for 0 services and they still holding my line till 31st October 21. Why is that so?! I am TO GO ON TWITTER AND LET EVERYBODY ELSE KNOW ABOUT HOW HORRIBLE THESE PEOPLE ARE. And how unprofessional they are!