KN
Kasandra N

1 reviews | Active since Jun 2024

12 Jun 2024, 09:29

SUPERSONIC IS An ********* AND UNPROFESSIONAL COMPANY

I had a very bad experience with Supersonic the Fiber provider.

I have made numerous calls to them, and they do not answer.

This ISP company had placed an order on my address and refuse to release the address and when I eventually did make contact with someone from the call center and advised them that I need a line release then said they don't have any order placed and put me on hold and dropped the call.

I do not suggest anyone going with this ISP as I feel if I was having so many issues and I haven't even signed up with them then how will you contact them should you need assistance with your product.

VERY BAD SERVICE - ********* AND UNPROFESSIONAL

0
Replies (1)
Supersonic
Supersonic 's reply14 Jun 2024, 17:25
Official
Good day, Kasandra, 
Thank you for reaching out to Supersonic. 
Our sincere apologies for the frustration and inconvenience caused. 
Kindly reply privately with your physical address so we can assist. 
Kind regards,
AM