Supersonic is all about empty promises

The service (or lack thereof) that we received from Supersonic is horrific. I signed-up with Supersonic on 26 Aug 2021 on the premise that my line would be active in 48hours. the time came and it went, we did not receive any service/line from them. I then cancelled the activation and requested a refund and the release of my line with immediate effect. An Agent by the name of Saaid advised that my refund is with management and would be approved in 7 days, it is now the 13th, Supersonic still has not released my line for another ISP to activate it and they still have not refunded my payment. I am without internet since 19 August and i am running a startup business and need the internet to perform services to existing clients and to attract new clients.

Supersonic is all about empty promises. I would not recommend anyone to use Supersonic