AA
Ashley A
1 reviews | Active since Mar 2013
28 Jul 2021, 16:53
Supersonic is a Waste
My Mother has been trying for almost a month to get her Fibre sorted out. It has almost been a month with no success. Calls lasting over an hour to only be cut off and still not help, call back etc. Mothers account number is S*** Cell is ***. Further inconvenience caused by people pitching up unannounced to fix the problem only to be back at square one.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
28 Jul 2021, 18:08Good day, Ashley A, Thank you for contacting Supersonic. I apologize for the frustration caused, please note that i am looking into your account and i will provide feedback as soon as possible.
Regards
SN
Regards
SN
Supersonic 's reply28 Jul 2021, 18:08
Official
Good day, Ashley A, Thank you for contacting Supersonic. I apologize for the frustration caused, please note that i am looking into your account and i will provide feedback as soon as possible.
Regards
SN
Regards
SN
AA
Ashley A's updateReviewer Update
28 Jul 2021, 22:08Please note you have just become more ridiculous and absolutely savage as a company. Who debits R 2 317.01 when someone has been a loyal paying customer with no service for almost a month. Reverse it ASAP and get the fibre line connected. Reference showing Supersonic***. Sort it out NOW!!!!
AA
Ashley A's update28 Jul 2021, 22:08
Reviewer Update
Please note you have just become more ridiculous and absolutely savage as a company. Who debits R 2 317.01 when someone has been a loyal paying customer with no service for almost a month. Reverse it ASAP and get the fibre line connected. Reference showing Supersonic***. Sort it out NOW!!!!
AA
Ashley A's updateReviewer Update
29 Jul 2021, 15:57Supersonic please advise how I can also about cancelling my account. Our families are no longer wanting to have anything to do with Supersonic. We have wasted thousands, wasted loads of time, lost deals and lost way too much many. P.S. No one called because no one cares.
AA
Ashley A's update29 Jul 2021, 15:57
Reviewer Update
Supersonic please advise how I can also about cancelling my account. Our families are no longer wanting to have anything to do with Supersonic. We have wasted thousands, wasted loads of time, lost deals and lost way too much many. P.S. No one called because no one cares.