EC
Ellen C

1 reviews | Active since May 2018

17 Nov 2018, 18:39

Supersonic is a trap, it's just like MTN, no customer service. Don't do it.

Internet shuts down at 5pm on Saturday, I call to get tech support but instead get a message to say that their office is closed and will only be open on Monday. Is it just me or does this make no sense at all considering that I pay for 24/7 internet? I would warn anybody new to stay away from Supersonic, MTN's bad customer service habits have been implemented in this business. I wish my contract wasn't a year long. What a disappointment.

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Replies (1)
Supersonic
Supersonic 's reply09 Jan 2019, 16:29
Official
Hi Ellen, we apologise for your inconvenient experience. Please feel free to give us a shout for assistance on social media, we will be assisting you 7 days a week. Thanks :)