JP
Johann P
1 reviews | Active since Oct 2011
27 Sept 2023, 18:47
Supersonic is a HUGE sham!!!!
I have done everything to the book as set out in their t&c's to cancel my service with Supersonic. I returned the router and sent various e-mails. An agent on the whatsapp service has confirmed that my contract is cancelled - YET they still debiting my account in a very sly matter! I'll make this review public on facebook and share with every business colleague and IT team providing our departments' services!! They need to know that Supersonic is in it for the *****!
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Supersonic 's replyOfficial
27 Sept 2023, 19:02Good day, Johann,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with regard to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with regard to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply27 Sept 2023, 19:02
Official
Good day, Johann,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with regard to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that I will be doing a follow-up with regard to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM