Supersonic internet subscription.

Supersonic internet subscription. My experience with Supersonic has been nothing short of a nightmare. Despite their promises of high-speed internet, I have been without a stable connection form the 9th of Feb.

I initially contacted Supersonic's customer support multiple times to resolve the issue but have only encountered frustration and inefficiency. Each attempt to seek assistance through their support channels has resulted in wasted time and empty promises. Their technical support team appears ***********, unable to identify or resolve the root cause of the problem.

In my desperation, I decided to cancel my subscription, as it is unacceptable to continue paying for a service I am not receiving. However, Supersonic's accounts department is now attempting to force me to pay for another month, despite my cancellation request. This is a month-to-month contract, and I refuse to be held accountable for their failure to provide the service promised.

I have logged more than 15 support tickets via there online support function and have 10 current open tickets, 5 tickets that have been closed without a response from them. this is without the four hundred rand in airtime spent phoning them, and without the constant WhatsApp daily support chat that have been going on. and still they want to charge me for another month that I will not be having a service.

How Dare they!!!