Supersonic internet, brought to you by MTN, Empty N.

Back at it again, not so super sonic

In June I had weeks of **** with this company trying to get my line active again. Eventually managed to get someone from their twitter team to contact me, after about three weeks. One day out of the blue, my line was active.

Fast forward to last night at 10pm, my line gets deactivated again. Judging by the call centre, that never answers, there are extremely high call volumes, and you simple cannot get through. I tried sales eventually, and they answered almost immediately. I spoke to the sales manager, who was rather irritated at my request for a direct number for someone in billing, and also stated that they do not have access to any info on other departments, when I asked her if she would be willing to send an internal email requesting a call back. You can not expect much from a company that cannot even communicate internally.

I want my internet switched back on urgently, as it has been switched off due to no fault of my own, again.

PS, do not use this company for internet, you will regret it!