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Marius S

1 reviews | Active since Mar 2012

02 Apr 2024, 16:40

Supersonic incompetence

Been handed over to Supersonic's attorneys for no reason. Then they *******ly deduct almost R1500 off my account without my consent. Tried contact them on all mediums possible. Being ignored. Even the legal team I've been handed over to doesn't seem to have a clue. Trying to get hold of someone in there accounts department. I've never come across such a bunch of *********** people ever. All of a sudden I'm getting charged for 2 contracts when I've ever just app**** for one. Going to try and contact Annari Bonthuys. Apparently she is the one to resolve issues. If I cannot get hold of this person, I guess the legal route and the consumer ombudsman is the next step.

0
Replies (10)
Supersonic
Supersonic 's reply05 Apr 2024, 08:32
Official
Good Day Marius

Thank you for reaching out to Supersonic. Kindly note that we have escalated the query to the billing team to assist.

Kind Regards,
Supersonic Team
MS
Marius S's update08 Apr 2024, 13:33
Reviewer Update
Supersonic you are *****ing from from me. charged me for two contracts since January 2024 when I only have one. YOU ARE *****ING FROM ME
MS
Marius S's update08 Apr 2024, 13:35
Reviewer Update
STOP S T E A L I N G FROM ME. YOU ARE I L E A GA L L Y DEDUCTING MONEY FROM ME. THAT IS T H E F T. YOU OWE ME A REFUND. I'M GOING TO REPORT YOU

MS
Marius S's update08 Apr 2024, 13:36
Reviewer Update
YOU OWE ME A REFUND
MS
Marius S's update08 Apr 2024, 13:36
Reviewer Update
PAY ME BACK MY MONEY. THIS IS THEFT UNDER FALSE PRETENCES.
MS
Marius S's update08 Apr 2024, 13:39
Reviewer Update
I NEVER SIGNED UP FOR 2 CONTRACTS. SHOW ME THE PROOF. THEN U HAVE THE AUDACITY TO HAND ME OVER TO YOUR LEGAL TEAM. THIS IS DEFAMATION OF CHARACTER
MS
Marius S's update08 Apr 2024, 13:40
Reviewer Update
YOU STILL HAVENT FIXED THIS I WANT PROOF. CONTACT ME IMMEDIATELY

MS
Marius S's update08 Apr 2024, 13:43
Reviewer Update
YOU PEOLPLE ARE USELESS. CANNOT GET HOLD OF YOU TELEPHONICALLY. YOU DONT RESPOND VIA MY EMAIL CORRESPONDENCE OR ON YOUR WHATSAPP THAT YOU PROMOTE ON YOUR WEBSITE. JUST ANOTHER USELESS MONOPOLY *****ING FROM THE WORLD UNDER A SERVICE PROVIDER BLANKET. I'M SEEKING LEGAL ADVISE AS WE SPEAK. CANCELL MY CONTRACT WITH IMMEADATE EFFECT

MS
Marius S's update08 Apr 2024, 13:45
Reviewer Update
BEEN TRYING FOR MONTHS TO FIX THIS AND I'M GETTING IGNORED BY YOUR USELESS ACCOUNTS DEPARTMENT. ALL YOU CAN DO IS SELL NEW PRODUCTS THEN IGNORE YOUR CLIENTS
MS
Marius S's update16 Apr 2024, 15:34
Reviewer Update
...and the refund you owe me??