Supersonic - I don't think so

*******, *******, *******. I placed an order in early May for connection in July. When I checked late June they had CANCELLED my order! I spoke with their Customer Care (joke) and subsequently emailed them twice - still waiting for a response. I asked for a senior manager to contact me - still waiting for that call too. Sales were very helpful and suggested placing a new order. I did so and when I tried to follow up the next for for a progress check, both their technical department and connections department were unable to confirm the status of the line. So I cancelled the order this time. Can companies really afford to let business slip through their hands so easily????