AS
Angelow S

1 reviews | Active since Mar 2018

28 May 2020, 17:58

Supersonic horrible service delivery

My order was placed at Supersonic on the 29th of April already. They said I have to wait 7 to 14 working days. I'm still waiting. I've tried Whatsapp messages with no response on the progress of my order. When I finally got hold of someone today I was told that they haven't loaded my order on their system yet. This is unacceptable

0
Replies (1)
Supersonic
Supersonic 's reply29 May 2020, 11:48
Official
Hi Angelow, 

I am sorry to see you have had such a frustrating experience. Kindly note that I have escalated your complaint and an agent will be in touch ASAP. 

Regards, 
Sandra