MM
Mallory M

1 reviews | Active since Jul 2011

06 Mar 2024, 15:20

Supersonic have breathtakingly bad customer service.

This isp is terrible. I signed up for a line and have spent the last three days been unable to get hold of anybody. Don’t bother trying to phone, they don’t answer(actually convinced that there isn’t anybody there to answer). Their watsapp may result in a response 3 hours later if you’re lucky and then it’s somewhat 50/50 whether they actually do something useful. Stay away, I’m stuck with them now as I signed up and I’m sure releasing the line will be as difficult at least as signing up.

0
Replies (1)
Supersonic
Supersonic 's reply17 Mar 2024, 15:25
Official
Good day Mallory,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly advise if you are connected and using the internet.

Kind Regards,
Supersonic Team.