DB
David B

1 reviews | Active since Mar 2010

25 Feb 2023, 22:31

Supersonic hates it's customers

If I could give zero stars that would still be to much. Internet went down on Monday evening, I contacted Supersonic 3 times a day and all I got was platitudes that the towers are down and they'll escalate it, so I'm still not connected to the linternet THAT I HAVE PAID FOR. I work from home so had to buy cellphone data just to check emails, not even talking about loss of income. Supersonic doesn't care about customers or service but have lots of terms and conditions when I ask about refunds for their breach of contract. Avoid this useless company

0
Replies (2)
Supersonic
Supersonic 's reply26 Feb 2023, 07:34
Official
 Good day , thank you for contacting Supersonic. We apologize for the unpleasant service you have received . We will be in contact with you to assist . Kind regards Supersonic .
 
DB
David B's update27 Feb 2023, 07:49
Reviewer Update
Despite the face saving reply to contact me, guess what?? SURPRISE NO CONTACT!! They are useless!!