BV
Beulah V

1 reviews | Active since Dec 2016

08 Nov 2018, 12:47

Supersonic HATES Customers

These people doesn’t need Customers!They absolutely don’t respond to anything!10 e-mails, 12 phone calls & 30 minutes of Call-time later, I even reported the matter, and the Manager doesn’t even bother to call me back!What horrific experience to try and report a problem to them!!!!!!!Shocking!!!!!

0
Replies (4)
BV
Beulah V's update08 Nov 2018, 13:02
Reviewer Update
Absolutely Shocking!!!
Supersonic
Supersonic 's reply09 Jan 2019, 16:36
Official
Hi Beulah, sorry for this unacceptable experience. This matter is attended to. Please feel free to give us a shout over social media for any other assistance.  Thanks :) 
BV
Beulah V's update09 Jan 2019, 16:55
Reviewer Update
Manager Aubrey was kind and sorted my problems out. He also ( after a year of fighting & e-mailing,& phoning), got my Account sorted out. Thank you Aubrey.
Supersonic
Supersonic 's reply10 Jan 2019, 15:02
Official
Hi Beulah, thanks for the feedback. Supersonic team :)