Supersonic has turned my holidays into a nightmare

I app**** for airfiber in November and the application was finalized on the 6th of December and I received a message that said the application is in process and one of their agents will call me between 5 to 10 days. On the 14th of December I called in and I was told that their installer does not have parts and they will call to update and nothing happened. On the the 20th, I send a message on whatsapp where I was told the same story and eventually in the afternoon one of the installers based in Honeydew called to arrange for installation the next day. He came on the 21st and told me that he did not have the right size of pole for the dish and he was going to buy it and come back the next day. I called him the next day he said to me he will come the next day and that has been my everyday routine ro follow up for empty promises and a no show. I have not been able to work because I don't have internet and I can't even move to because I am being **** to