Supersonic has the worst service ever

As per our recent telephonic communication. I would like to advise you that I am deeply disappointed with the service received from your company. To a point I am totally disgusted with the services received.

As from day one we have had various communications with the installation of our WiFi

After our product was received it took more than a week for the proper installation. After a month we requested that our package be changed from capped to uncapped.

This have been an enormous mission. We have felt with various agents who promised that our request has been successfull. However on the 19th of October we had no connection and when we acquired our package has not been changed. The worst part of all is that we dealt with some unprofessional consultants and when they cannot assist they disconnected the va and we have to call again and this is also a mission as we go back in the queue.

I wonder how "Hello Peter" would feel about the service received from Super Sonic.

At this point I would like to request the procedure for cancellation as this is not a company I would like to continue business with.

I look forward to hearing from someone reliable.