Supersonic has no support staff! Be warned

NO SUPPORT SYSTEM AT ALL. I was billed incorrectly in my first month signing up, I then sent a few emails, tickets were opened but never got a response. I tried calling each day and was on their hold system for 50mins each day, tried different departments and whatsapp function still never any assistance, I then received a suspension email about the invoice i am querying, Ive come to realize there is nobody working for this company and only automated emails, RIDICULOUS, I will be laying an official complaint with the ISP board.