XM
Xolani M

1 reviews | Active since Aug 2012

03 Sept 2022, 15:23

Supersonic has bad service when it comes to their clients

Supersonic has bad service, my network has been has been down for more than 2 days now and I was told it will be restored by yesterday at 6pm which never happened. Their whatsapp number they don't respond or even give accurate problem.

0
Replies (4)
Supersonic
Supersonic 's reply03 Sept 2022, 15:34
Official
Good Day Xolani,

We're sad to hear that you're having issues with our service and we know how frustrating this must be for you. Your message is with the right team. Someone will be in touch with you shortly to provide you with detailed feedback and to discuss your concerns. 
 
Bright Regards,  
Supersonic Team 
XM
Xolani M's update09 Sept 2022, 11:00
Reviewer Update
Even now, no service.. It's been 9 days now!!
XM
Xolani M's update09 Sept 2022, 17:39
Reviewer Update
Imagine today is day 9 without internet, Supersonic and Vumatel are very useless.. I wouldn't recommend it to anyone. They kept on saying they coming to check their box, even now I'm still waiting
XM
Xolani M's update12 Sept 2022, 07:25
Reviewer Update
Today is day 12 without internet, and come month end Supersonic will be debiting my account.. Very useful service provider along with Vumatel!!!