PV
Pieter V

1 reviews | Active since May 2016

02 Jul 2021, 11:46

Supersonic going downhill

They were always a great ISP, with great service.

But not anymore. Sure LTE won't give you stable speed, neither would it drop to 0.4 mb/s at certain times for no reason, was running this for 2 years without issues, but they won't accept there is an issues, neither do they assist you in any way.

You phone for technical support, instead you just get someone who says will log the call for you and you never hear anything back.

Do avoid and save yourself some headaches.

0
Replies (1)
Supersonic
Supersonic 's reply02 Jul 2021, 14:11
Official
Good day Pieter,

Apologies for this. I have escalated this to the connectivity manager and we will get this resolved as soon as possible. 
 
Regards, 

Patience

Best regards,