Supersonic FTTH is SUPER useless

My fiber link drops 10 to 15 times a day. I have been battling with this *********** company over 2 weeks. I logged calls... I used the whats app function multiple times, called their call center etc.... Whats is useless... Sometimes doesn't even respind. It goes to a point then dead silence. Call centre says my call is logged and 2nd line support will call me, its been days and no call. Evertime i ask to speak to a senior, supervisor or manager, they are on lunch. YES they ALL are on lunch. @mtn, i am seriously regretting signing up with your FTTH department. There is absolutely no client service or any care to assist me.

I have left some many requests for any one that can take my escalation to assist me and nothing.... You are pathetic when it comes to after sales support... Lets get the sale and don't worry about the client after that. Your call center staff are not friendly or skilled