GV
Giju V
1 reviews | Active since Aug 2019
25 Aug 2020, 14:54
Supersonic Fibre: Unacceptable Service!
Super useless at getting back to you.
Asked for Telkom number to be ported. They said 4-8wks. Followed up. They didnt know what happened. Eventually someone called when I was in a noisy place and whispered..the technician did not have sufficient information. She would send me an email, and it would take 4-8wks. Havent got her email ...
NOT ACCEPTABLE!! As soon as 1 years up, will change service providers so I am not charged for the cabling.
They dont care!
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Supersonic 's replyOfficial
25 Aug 2020, 21:01Hello Giju,
Apologies for the bad service that you have received. Kindly note that I have escalated your complaint and we will be in touch ASAP to resolve.
Regards,
Sandra
Apologies for the bad service that you have received. Kindly note that I have escalated your complaint and we will be in touch ASAP to resolve.
Regards,
Sandra
Supersonic 's reply25 Aug 2020, 21:01
Official
Hello Giju,
Apologies for the bad service that you have received. Kindly note that I have escalated your complaint and we will be in touch ASAP to resolve.
Regards,
Sandra
Apologies for the bad service that you have received. Kindly note that I have escalated your complaint and we will be in touch ASAP to resolve.
Regards,
Sandra