DH
Dhiren H
1 reviews | Active since Aug 2021
09 Aug 2021, 19:28
Supersonic Fibre - Pathetic service provider
This has got to be the most useless service provider ever! The call centres never answer on time and when they do they are unable to assist as they cannot determine any faults.
I have spent the last four hours today trying to contact their support team. Finally getting through, I was told that they could not find and daults and that they would call me back. Four hours later, and still no call back!
After calling back several times and after waiting on the line for more than 30mins at a time you get cut off.
I will be looking at other service providers after this experience...absolutely pathetic service from a service provider that wants to claim superiority.
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
09 Aug 2021, 19:30Good Day, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look at your account.
Warm regards
Sylvester
Warm regards
Sylvester
Supersonic 's reply09 Aug 2021, 19:30
Official
Good Day, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look at your account.
Warm regards
Sylvester
Warm regards
Sylvester
DH
Dhiren H's updateReviewer Update
09 Aug 2021, 19:35I woupd appreciate a call back so we could get this matter resolved. Note sure where to get the information you are requesting from?
DH
Dhiren H's update09 Aug 2021, 19:35
Reviewer Update
I woupd appreciate a call back so we could get this matter resolved. Note sure where to get the information you are requesting from?
