MS
Monique S

1 reviews | Active since Apr 2020

15 Apr 2020, 10:30

Supersonic Fiber Internet!!!!

PATHETIC SERVICE!!!!!!!! This is taking me TWO WEEKS TO GET HOLD OF SOMEONE WHO CAN ASSIST ME TO GET THE RED INTERNET LIGHT GREEN!!!!!!!!! All answer i get EVER DAY is “It is escalated to Vodacom or some agent “ OR “ we are still waiting for feedback, we’ll let you know, and then NEVER hear from them again!!!!

How can this take so long to fix the problem???? Thought Supersonic is professionals??? They are Pathetic service providers!!!!!!!!

REGRETTING OPENING A ACCOUNT WITH THEM!!!!!

I even got a IT specialist out to see if he can assist me!!! He also said the problem is by Supersonic they need to fix it!!!!

If this does not get fixed today i’am going to every Social Media platform and will let everyone know NOT TO USE YOUR AS INTERNET PROVIDERS!!!

And I’ll throw your router in the dustbin!!!!

0
Replies (1)
Supersonic
Supersonic 's reply16 Apr 2020, 17:15
Official
Hi Monique, 

 An agent will be in touch ASAP to assist.

Regards, 
Sandra