Supersonic extremely BAD support and BAD service

today I got this emails from Supersonic, PLEASE KEEP IN MIND I OPEND THIS TICKET ON THE 12th OF MARCH and they only get back to me now. And best of all, the issue is not resolved WHAT A JOKE still sitting with a 2mb/s speed and only from 12am to 11pm after 11pm I get 160mb/s this is a n absolute joke and I would advice anybody to stay away, I will be canceling my contracts with them as they do not deserve the business and then they have the nerve to say this " At Supersonic, it is our priority to provide you with satisfactory service." : Good Day,

We would like to confirm that we have thoroughly checked and confirmed that your internet services have been restored and are now operating optimally since the ticket was logged.

We greatly appreciate your patience during this time while we worked diligently to resolve the issue. We sincerely apologize for any inconvenience caused as a result of the disruption. Your satisfaction is our top priority, and we are committed to providing you with a reliable and seamless internet experience moving forward. Thank you for your understanding, and once again, we extend our sincerest apologies for any inconvenience you may have experienced. If your issue has not been resolved to your satisfaction you can reach out to us using the following contact details, and one of our dedicated support engineers will be delighted to assist you. At Supersonic, it is our priority to provide you with satisfactory service. You can seek help through: Telephone: *** Our Supersonic call centre operates from 08:00am to 20:00pm every day of the week. Warmest regards, Supersonic Support Team