Supersonic error means I have no internet.
So - no internet for 2 days due to “non payment”. Except I have made payment - Supersonic just haven’t allocated the payment from end April correctly. 2 calls to the call centre, 2 broken promises. E-mails with no response. Supersonic in name not in speed.
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Replies (6)0
Replies (6)
Supersonic 's replyOfficial
06 Jun 2021, 19:29 Good day Rob B. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Joshua.
Kind regards.
Joshua.
Supersonic 's reply06 Jun 2021, 19:29
Official
Good day Rob B. Thank you for reaching out to supersonic fibre. We are sincerely sorry for the inconvenience caused. We will follow up on your behalf and advise.
Kind regards.
Joshua.
Kind regards.
Joshua.
's updateReviewer Update
07 Jun 2021, 17:28And a third day passes with zero feedback and no resolution! It’s beyond pathetic.
's update07 Jun 2021, 17:28
Reviewer Update
And a third day passes with zero feedback and no resolution! It’s beyond pathetic.
's updateReviewer Update
08 Jun 2021, 15:21And a fourth day with zero response and zero feedback from Supersonic - Does anyone still work there??????
's update08 Jun 2021, 15:21
Reviewer Update
And a fourth day with zero response and zero feedback from Supersonic - Does anyone still work there??????
's updateReviewer Update
09 Jun 2021, 10:48And after working for one evening it has been de-activated again this morning!!!!! What is wrong with Supersonic. *********** beyond belief.
's update09 Jun 2021, 10:48
Reviewer Update
And after working for one evening it has been de-activated again this morning!!!!! What is wrong with Supersonic. *********** beyond belief.
's updateReviewer Update
09 Jun 2021, 11:01And the call centre is a problem - ALWAYS "unusually high call volumes" and as you're working your way down the queue (Caller 17, 11, 4, 1) then suddenly you're caller 17 again. I suppose the incompetence is widespread and permeates the technology as well.
's update09 Jun 2021, 11:01
Reviewer Update
And the call centre is a problem - ALWAYS "unusually high call volumes" and as you're working your way down the queue (Caller 17, 11, 4, 1) then suddenly you're caller 17 again. I suppose the incompetence is widespread and permeates the technology as well.
's updateReviewer Update
09 Jun 2021, 11:12And reconnected again - let's hope it lasts this time...
's update09 Jun 2021, 11:12
Reviewer Update
And reconnected again - let's hope it lasts this time...