TM
Thabiso M

1 reviews | Active since Sept 2021

07 May 2024, 05:48

Supersonic

Dear Thabiso,

We've noted that your account, SS***, currently has an outstanding balance of R14 131,75. To avoid any interruptions to your service, immediate action is necessary.

Quick Payment Guide:

Access Payment Link: Click https://clientzone.supersonic.co.za to navigate to our login page directly. Log In: Input your account details. Check Balance: Your dashboard will display the outstanding balance. Initiate Payment: Select "Mark for Payment" to enable the "Pay Now" feature. Finalise Payment: Click "Pay Now" to proceed to the Netcash gateway, where you can select your preferred payment method and complete the transaction. If you encounter any issues or require additional assistance, please raise a support ticket via the Client Zone. Include screenshots for a quicker resolution.

Urgent: To maintain your service without disruption, please make your payment promptly.

Kind regards,

The Supersonic Team

I've been emailing you for a while now you have guts to tell me I owe this kind of money? You are **** company Hide quoted text

On Tue, 07 May 2024, 02:09 , <***ca> wrote: Dear Thabiso,

We've noted that your account, SS***, currently has an outstanding balance of R14 131,75. To avoid any interruptions to your service, immediate action is necessary.

Quick Payment Guide:

Access Payment Link: Click https://clientzone.supersonic.co.za to navigate to our login page directly. Log In: Input your account details. Check Balance: Your dashboard will display the outstanding balance. Initiate Payment: Select "Mark for Payment" to enable the "Pay Now" feature. Finalise Payment: Click "Pay Now" to proceed to the Netcash gateway, where you can select your preferred payment method and complete the transaction. If you encounter any issues or require additional assistance, please raise a support ticket via the Client Zone. Include screenshots for a quicker resolution.

Urgent: To maintain your service without disruption, please make your payment promptly.

Kind regards,

The Supersonic Team

I've been emailing this guys since last year to come and collect their equipment because I saw that I will not be able to continue paying monthly of R499.00 I call them to stop my wifi indeed thy disconnect but I owe them R14000.00 .

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Replies (1)
Supersonic
Supersonic 's reply07 May 2024, 13:57
Official
Good day, Thabiso,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.We have escalated your query to our billing department, and feedback will provided as soon as possible.Kind regards,AM