DM
Daniel M

1 reviews | Active since Nov 2010

01 Feb 2023, 14:42

Supersonic - Easy to Join, They will keep taking you money when you cancell

Its exactly 3 to 4 months since I cancelled my service with this terrible provider - In January they reply to me saying they apologize for inconvenience - exactly 4 months since i 1st reported that their are incorrectly debiting my account - I have not had a single call - Instead the R499 service that i already cancelled - they keeps debiting my card R998 - every month i mail them and every month no reply - to the point where i went to the ombudsman - they are refusing to cancel my service and are now *******ly debiting my account - I DO NOT WANT TO DEAL WITH YOU ANYMORE. I want all my money back - I will keep taking this further

0
Replies (2)
Supersonic
Supersonic 's reply01 Feb 2023, 15:21
Official
Good Day Daniel,

Thank you for reaching out to Supersonic. We apologize for the delay and inconvenience caused.
Kindly note that we are looking into your query and we will provide you with feedback.

Kind Regards,
Supersonic Team.
DM
Daniel M's update01 Feb 2023, 15:23
Reviewer Update
this is the same generic reply i received 2 months ago