1 reviews | Active since May 2024
Supersonic - Don't waste your time and money.
I wrote a review on Hellopeter on the 26th of March 2024 about how bad Supersonic's service is and how they charge people incorrectly and then they get a debt collection agency to harass you. They responded on the 2nd of April to say they will look into the matter. Do not trust this company!! They did nothing. I am still being harassed by the debt collection agency. I have emailed them and called them. They say they will do something but they don't. They don't care. They don't respond. Calls to them are always a minimum of 25 minutes before someone answers. This business should not be allowed to deal with customers. Don't waste your time and money on these people. 100% chance that you will be extremely disappointed and then you will have months of problems.
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I have requested our billing department to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
I have requested our billing department to urgently assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
