1 reviews | Active since Mar 2024
Supersonic, don't waste your money. Worst company ever.
Worst company ever. I have paid my last invoice to them December 29, 2021. I now get calls from a collection agent saying I owe them money for a month in which I had no service. I had already moved to another ISP. After numerous calls and emails to them. With many empty promises of resolving this matter, they have done nothing. They just don't care. They **** in an article on Mybroadband today saying they have a new system and they are resolving the issues. They are not. When you call, expect a minimum of a 20 minute hold before anyone answers. Same reason I left them in the first place. I am warning everyone I can, please don't waste your money with them. All you will get is headaches and bad service from people who don't car and don't know the first thing about customer service.
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
