AE
Aneen E

1 reviews | Active since Mar 2009

10 Mar 2021, 10:07

Supersonic does not mean very fast.

Hi Supersonic

I am furious that is all I can say. On the 26th of February I made a payment arrangement, Sent the forms and proof of payment. Since then no one could re-activate my account. Some agents told me it is with Vuma and others **** and told me to restart my router and it will work. Still nothing. 8 agents later and no joy. Is this the kind of service you give? I have recommended Supersonic to my friends and this is how you treat customers. Supersonic does not mean very fast.

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Replies (1)
Supersonic
Supersonic 's reply10 Mar 2021, 16:27
Official
Good day, Aneen.

My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to get this resolved as a matter of urgency.

Kindest regards,
Joshua