Supersonic does not give a sht…

Terrible experience with Supersonic’s Air Fibre 50 MB service. It only worked for 2 days in the entire month. I cancelled the service, but it still shows as active on my account, and I keep getting emails about it.

The installation was poorly handled. The technician cut the cable of my existing dish in half to use for theirs instead of installing a new one as he should have.

Customer support is non-existent. They have blatantly ignored all my communications over the past three months. I’ve sent about 15-20 WhatsApp messages, 5-10 emails, and called around 12-15 times, and never got a response. The one person I did get ahold of promised someone would call me, but that never happened.

Would not recommend.