TP
Tobeka P

1 reviews | Active since Aug 2017

15 Mar 2021, 08:19

Supersonic does not care at all about their customers

Since writing the review a week ago the only response I got from supersonic was a measly email claiming to contact me so we can get to the crux of the matter. I don’t even know why I didn’t just choose well known companies you can trace like MTN or mweb. I reported this problem a month ago through their call center .

0
Replies (2)
Supersonic
Supersonic 's reply15 Mar 2021, 13:30
Official
Good day, Tobeka P.
 
My sincere apology for the frustration and inconvenience caused. I will be in contact with the relevant department to rectify this as a matter of urgency.

Kindest Regards,
Joshua 
TP
Tobeka P's update15 Mar 2021, 14:14
Reviewer Update
Hi Joshua

That’s exactly what you said last time and no one contacted me. I’ve been waiting for the tech department for a whole month. Last human persons I spoke to was a Nokwanda chic. She promised us the world????.