Supersonic - Do not sign up with them! Stay away!

If i am able to give a 0 or even a minus i would love to do that. Consumers please be careful of this ISP. They are dishonest and force you to pay increased fees due to lack of accounting and statment corrections. I aigned up for a service in August. I paid my fees for the router provided as well as in advance for the September period, i unfortunately missed the prorate amount of R102.00 for the few days left in August. September came and no bill was debited as per the advance payment i made in August, Ocotber came i was billed R2 more and left it , no big deal. November came and i am billed more than double my nirmal bill. I logged mutliple tickets in their site without any effort from them to reach out to me, i made multiple calls only to be told i am in arrears and need to pay which i refused. I am unable to get any logical reason for paying an invoice made out more than double. My last call i was told my payment in August was partially made out to an invoice in October that has not existed yet, so i owe the Router fee but i was also debited in October so meaning i paid twice for October. When asked if they can perform a simple calculation i am told they look at allocations and the payment is allocated correctly. I only owed supersonic R102.00 yet they persue me for more than double my bill. In addition, even after making the correct payments (minus their incorrect amounts) and sending their accounts department POP they fail to recognize this payment against my account and 2 days later my service is terminated. This service provide is dishonest, operates on illegitimate grounds in terms of billing as they also do not advise of any allocation changes, billing changes etc from their end thus the prorate of R102.00 was missed as my account was never in arears ... Do not sign up with this ISP, despite this their network is neverending with faults, weak signal and you struggle to get help. I have tickets logged in their customer ticket platform for over 2 months with no resoltuion.