1 reviews | Active since Oct 2010
SUPERSONIC - DO NO USE THEM
Disgusting. Pathetic. Cannot reach anyone with a brain cell to assist. 4 Months later and absolutely NO ASSISTANCE. THEY TAKE YOUR MONEY AND DON'T CARE FURTHER. I WILL NEVER recommend Supersonic to anyone. You are better off using Rain or any other alternative. DO NOT USE SUPERSONIC. I cannot wait for fiber to be in our area so i can cancel with immediate effect. Please take note of this Supersonic. You still owe us for for the 2 months you conveniently submitted the debit order even though we did not have any use of your services as you were down for 2 months. Please send me your credit note for this. Once you were up and running again, you sent us a new router only to have blank areas. We were then told we had to pay R999.99 which we did in May 2021 and this was finally delivered last week. August 2021. Guess what, No one has pitched to connect it. Hundreds of calls to them, press * for them to return a call, Ha ha still waiting and 2 weeks later we still have had NO RESPONSE FROM SUPERSONIC. DO NO USE SUPERSONIC. IF YOU CANNOT DELIVER A SERVICE I PAY FOR, WHY THE #$%^&*(o) ARE YOU IN BUSINESS. OH WAIT TO CATCH IDIOTS LIKE US WHO UNFORTUNATELY HAVE NO OPTION AS THE MAPLOTTERS CAN WAIT FOR FIBER.
YOU ARE PATHETIC.
Regards
Nonhlanhla
Best regards,
Regards
Nonhlanhla
Best regards,
I sincerely apologise for the frustration caused. Kindly advise if you would like me to log a case on your behalf for the mentioned issues.
Kind regards, Nonhlanhla
Best regards,
I sincerely apologise for the frustration caused. Kindly advise if you would like me to log a case on your behalf for the mentioned issues.
Kind regards, Nonhlanhla
Best regards,
Once again, I apologise for the frustration caused. Kindly advise which months you had been without service so I can log a case on your behalf.
Kind regards, Nonhlanhla
Best regards,
Once again, I apologise for the frustration caused. Kindly advise which months you had been without service so I can log a case on your behalf.
Kind regards, Nonhlanhla
Best regards,
