JJ
Julie J
1 reviews | Active since Feb 2021
13 Sept 2023, 09:41
Supersonic disgusting
Absolutely disgusting service. I have been fighting for a credit for almost 4 months for an error made by Supersonic. Service disruptions cost with no remuneration for the constant downtime. Absolutely shocking and useless customer service. NEVER use them!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Supersonic 's replyOfficial
13 Sept 2023, 10:11Good Day Julie Jones
Sincere apologies for the delay and inconvenience caused as we know how frustrating this must be for you and we are dedicated to finding a timeous resolution. Please note a credit note has been approved and will be processed for a credit to be passed on your account, Please note further updates will be provided as our billing team is working on your credit note approval.
Sincere apologies for the delay and inconvenience caused as we know how frustrating this must be for you and we are dedicated to finding a timeous resolution. Please note a credit note has been approved and will be processed for a credit to be passed on your account, Please note further updates will be provided as our billing team is working on your credit note approval.
Best regards,
Supersonic 's reply13 Sept 2023, 10:11
Official
Good Day Julie Jones
Sincere apologies for the delay and inconvenience caused as we know how frustrating this must be for you and we are dedicated to finding a timeous resolution. Please note a credit note has been approved and will be processed for a credit to be passed on your account, Please note further updates will be provided as our billing team is working on your credit note approval.
Sincere apologies for the delay and inconvenience caused as we know how frustrating this must be for you and we are dedicated to finding a timeous resolution. Please note a credit note has been approved and will be processed for a credit to be passed on your account, Please note further updates will be provided as our billing team is working on your credit note approval.
Best regards,