1 reviews | Active since Oct 2021
Gooday 1. It is my utter misfortune to have to deal with such a bunch of ***********s at Supersonic. 2. I have been communicating with Supersonic since September 2021 to have my Supersonic account transferred to the new owner who has purchased the property. 1. This means that I no longer require your service, but the new owner will. 2. We even submitted all his information to ensure a smooth & quick handover. 3. At that time, we were advised to simply notify yourselves 2 weeks prior to property transfer so as to expedite the process for a smooth hassle-free transition. Clearly your system is designed so as to frustrate your clients. 4. As English is not my 1st language, perhaps you do not understand my very poor English – if so, you may speak Cantonese, Portuguese or Spanish if preferred. 5. If you did not get the gist of this diatribe thus far, please take this email to officially tell you to CANCEL the contract. In reality, the so-called 30 day’s notice started in September – go check your records. 6. You have my ID on record already, so don’t be so lazy; please go obtain it - there is no need for me to submit it again. 1. If you were working for me, I would have fired people already for such incompetence. PS:- 1. Your so-called ‘superstars’ are actually DISASTARS. 2. In this day & age you should have a call-back system, since your staff deliberately placed me on hold during my last call and kept me on the line for 20 minutes & hung the line off after I requested a call to speak to the ‘manager’. 3. Please note that I am reporting you on Hello Peter for your totally dismal performance If you have the gumption, phone me back *** so that I can actually speak to someone who actually is part of the solution, not part of the problem – a Director is best, your managers seem not to be working.
Best regards,
Best regards,
Best regards,
Best regards,
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