AC
Angelina C

1 reviews | Active since Mar 2019

05 Mar 2019, 21:56

Supersonic debits off my account double the amount every month

Terrible Customer Service They debit double the amount of my account for 3 months. Ive been emailing them and there is no contact details or anyone to call to discuss. I tried to escalate with no result. I'm not even a Supersonic customer, i was with MTN and they merged so i automatically became a client. No comms or feedback. Shocking service - i'm going to move to another service provider with more visibility and communication. You lost a loyal customer Supersonic.....

0
Replies (1)
Supersonic
Supersonic 's reply06 Mar 2019, 07:49
Official
Hi Angelina, thanks for the chat on our social media. We will be call you right away to sort everything out right away. We will assist you every step of the way. Apologies again for the inconvenient experience. supersonic team :)