DR
Dane R
1 reviews | Active since Jan 2018
19 Mar 2024, 13:06
Supersonic Debit Order *****
I cancelled my Supersonic subscription about 18 months ago because I was moving house. I have recently found out that every month since that date, they have been deducting R100 off my account. Last month (February) that amount jumped to R600.
I have now had a call from a debt collector to say I have an outstanding balance with Supersonic of R100.
Getting this issue resolved through normal channels is like pulling blood out of a stone. I HIGHLY discourage anyone and everyone from using Supersonic, unless you want constant frustration and horrible service. Oh and your money ******.
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Replies (1)Supersonic 's replyOfficial
22 Mar 2024, 12:08Good day, Dane,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's reply22 Mar 2024, 12:08
Official
Good day, Dane,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested our billing department to urgently assist concerning your query, and feedback will be provided as soon as possible.
Kind regards,
AM
Best regards,
