sN
soraya N
1 reviews | Active since Nov 2014
29 Nov 2021, 11:32
Supersonic ******
I have cancelled my account and paid the last bill, they sent me a confirmation email, only to get a message today that they have reactivated my account without my permission the absolute nerve of this company, I am using another service provider for data, this constitutes ***** because I have not given them consent to reactivate the account, what a company of ******, really disgusted, will be taking it to the consumer council
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Replies (2)0
Replies (2)
Supersonic 's replyOfficial
29 Nov 2021, 12:13Good day Soraya.
Thank you for reaching out to Supersonic Fibre. I see that you are having issues with our Cancellations department. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic Fibre. I see that you are having issues with our Cancellations department. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
Nonhlanhla
Best regards,
Supersonic 's reply29 Nov 2021, 12:13
Official
Good day Soraya.
Thank you for reaching out to Supersonic Fibre. I see that you are having issues with our Cancellations department. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic Fibre. I see that you are having issues with our Cancellations department. Kindly be advised that I will be looking into your query on your behalf.
Kind regards,
Nonhlanhla
Best regards,
Supersonic 's replyOfficial
29 Nov 2021, 13:05Hi Soraya.
I sincerely apologise for the frustration caused. I can assure you that your line has been cancelled and a case to collect your router is in progress with the cancellations and the project management team(CAS-915561-M8B5P3).
Kind regards,
Nonhlanhla
I sincerely apologise for the frustration caused. I can assure you that your line has been cancelled and a case to collect your router is in progress with the cancellations and the project management team(CAS-915561-M8B5P3).
Kind regards,
Nonhlanhla
Best regards,
Supersonic 's reply29 Nov 2021, 13:05
Official
Hi Soraya.
I sincerely apologise for the frustration caused. I can assure you that your line has been cancelled and a case to collect your router is in progress with the cancellations and the project management team(CAS-915561-M8B5P3).
Kind regards,
Nonhlanhla
I sincerely apologise for the frustration caused. I can assure you that your line has been cancelled and a case to collect your router is in progress with the cancellations and the project management team(CAS-915561-M8B5P3).
Kind regards,
Nonhlanhla
Best regards,