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Nicole A

1 reviews | Active since May 2020

05 Aug 2020, 21:08

SUPERSONIC CONTINUES TO DEDUCT MONEY AFTER CANCELLATION AND NOTICE PERIOD IS SERVED

Despite honoring a 1 month notice period (June) for my cancellation (in the wake of the most pathetic service and intermittent connectivity), I WILL DEBITED ONCE AGAIN IN JULY !

MTN Supersonic is the worst service provider and due to their Silo’d approach to customer service, resolutions are hard to come by and extremely frustrating! I would never recommend them

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Replies (1)
Supersonic
Supersonic 's reply06 Aug 2020, 15:27
Official
Hello Nicole, 

I am sorry  for the inconvenience caused. I am investigating this as a matter of urgency and we will be in touch as soon as possible to assist. 

Regards, 
Sandra