DJ
DWAIN J

1 reviews | Active since Jan 2024

16 Feb 2024, 12:14

Supersonic con artists

Was a client of theirs for a couple of years and when my wife past away we moved house , i followed a the required one months notice that they requested and still got confirmation from them of the cancellation, i paid for the whole of May 2021 also and asked them to disconnect immediately as no one was in the house, now 3 years later i get a call from a collection agency called Vvm stating that i have been handed over to them for an outstanding amount. After my cancellation with Supersonic not once did i receive any messages from them in regards to anything outstanding that needed to be paid and they were the once that gave me the amount that was due on cancellation.

Bunch of con artists.

0
Replies (3)
Supersonic
Supersonic 's reply16 Feb 2024, 12:17
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team

Best regards,

DJ
DWAIN J's update16 Feb 2024, 12:53
Reviewer Update
Generic response , hopefully you will rectify this problem and remove my details from the recovery center.
DJ
DWAIN J's update21 Feb 2024, 08:34
Reviewer Update
5 days later and still no response from Supersonic and still receiving calls from collection company for monies i don't owe .