TM
Thabang M

1 reviews | Active since Jan 2021

10 Jan 2021, 12:01

Supersonic Complaints

I received a poor service from numerous agents, nobody is willing to assist. Payment was made on the 28-12-2020 and I was told it is made on the incorrect account, then Winnie advised that she will log a refund request, till this day I'm still waiting for a refund, she said it take 24/72 hours, another agent said refunds are done on fridays. This is pathetic. Now I'm here without internet but I made a payment

0
Replies (4)
Supersonic
Supersonic 's reply10 Jan 2021, 16:03
Official
Hello Thabang

Please direct message us the account holders ID so we can follow up with the refund and the internet deal you app**** for. My apologies for the delay and inconvenience caused. 

Regards 
Sandra. 
TM
Thabang M's update10 Jan 2021, 18:16
Reviewer Update
***
TM
Thabang M's update11 Jan 2021, 19:09
Reviewer Update
Hi Sandra, can I have an update.
TM
Thabang M's update14 Jan 2021, 15:08
Reviewer Update
Still waiting for a refund.