Supersonic Client Service Pathetic

Item: Supersonic
Rating: 3
Author: Nothando D

Supersonic don't respond to queries thru call center, i hold on until my airtime was finished, emails no response, whatsapp no response, I am asking with tears in my eyes where and how do you guyz communicate with your helpless and desperate clients???

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

04 Aug 2021, 11:23

Good day Nothando D

Thank you for reaching out to Supersonic fibre. We sincerely apologize for the frustration caused. Please note that i have requested one of our customer experience agents to get in touch with you.

Regards
SN

Supersonic 's reply04 Aug 2021, 11:23

Official

Nothando D's updateReviewer Update

31 Aug 2021, 13:41

Thank you to your consultant Nazleen for excellent customer service, problem solved, much appreciated.

Nothando D's update31 Aug 2021, 13:41

Reviewer Update

Thank you to your consultant Nazleen for excellent customer service, problem solved, much appreciated.